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Re: Fab Softner Compartment
whats the water pressure like? Often get this problem on low pressure fills.
Re: Qualtex on line ordering?
parker wrote:Hi this is Philip Hulme MD of Qualtex. I have read all the posts and there are a few things that the trade should be aware of. Eurorealm who wrote stocklink and spareslink started to overcharge dramatically. Each new report we needed or fault fixing cost us £500 . They had a go at designing a new web site to work alongside spareslink but it was a disaster.if you searched fan oven element it found DC07 stair tools. The final straw was they increased our anual maintenance from £8000 to £40000 and the relationship fell apart. Also it was very difficult to keep spareslink up to date with pictures and data. The trade customers requested a web system and that is what we have done but unfortunatly we could not run the two together. We are working very hard behind the scenes to get the pricing correct and IT issues sorted and we are getting there. Remember we have the call centre open from 08.30 until 19.00 everyday on 01795 592570 if anyone has major problems please call Angela Hughes on ext 213. Our call centre is not a premium rate number.Or info@qualtexuk.com
Thanks for the response, Philip. Good to know you keep an eye out on here and just as well!
You say “the trade” asked for a web based system. Well we are “the trade” on here and not sure many of us requested it (or was even asked). They are all well and good for those sitting in an office or shop but for those out on the road and without connectivity it is useless and IMO a backwards step.
I also think the new sight is designed for public occasional use rather than trade full time use. Many of us started using you when parts centre went web based and I cannot believe you would have done the same. (must admit though, yours is no way as bad as theirs was, they may have improved it since but I gave up on it long ago).
We also had an issue with the implementing of the new site. No letters or anything informing us. First I knew was our rep asking for a new password for the new site (what new site I asked? ” the one starting Monday” was the reply.) Mind you it had to be set up again come the day as that password got lost somewhere your end and as for that Log in programme!!
Need to see some improvements and quick.Maybe Eurorealm know they had a good product designed for this trade and maybe further negotialation should have been the priority, unless, of course, your future intentions is with dealing direct with the public?
Re: W3922 vs ISE10
When people ask me why the Asko/ISE 10 is better than the Miele I always ask them to look within the folds of the door seal of their exisiting washing machine….. grunge, mould, grease…..then take a look at the Asko….
Re: Recommended Listening
meant to mention, Radiohead played a couple of great shows in Victoria park last week. Paid to go to one and just hung aound in the park for the other for free and IMO the better evening.
Re: Whirlpool DWF412 dishwasher.
remove the door. (take off brake bands etc) and the 2 hinge pins that support the door on the chassis will be bent inwards. Simply bend these out ( a stout pair of pliars or a socket over the pins will achieve this) so they are parrallel with the front of the machine. re fit door and bands and it will be a fix.
Re: Diplomat APM6855 F/F
not had the problem but there are 2 versions of that model. with different thermistor part numbers. APM6855 0:
502023500 NO FROST RADIATOR PROBE 1
502023400 FREEZER AMBIENT PROBE 1and APM6855 1 which is from jan 2007:
502055800 APM6855/1 NO-FROST RADIATOR PROBE
502055700 APM6855/1 FREEZER AMBIENT PROBERe: Hotpoint EW82 COOKER
Indesit mate, No tech info given out. would have to come from a Indesit engineer or franchisee.
Re: damaged harness
If its more than maybe 1 or 2 wires I always go for a new loom, if available. Even better a repair kit like Whirlpool used to do, if available. Twisting the wires together? no way, I like to sleep at nights. Also always check for leaking rinse aid dispensers, once some of that stuff gets on the wires forget it, new loom or BER.
Re: Electrolux late model pcb’s blowing
If anyone comes across this problem I would recomend quoting for both the main PCB and the display/ control pcb in the facia. Although not visibly blown (as the main boards were) both mine this week have required these as well. One customer agreed to pay the extra £50 or so, the other did not hence I now have a configured pcb part number: 9739 1451 75 17-01/2 hanging around should anyone want one cheap.
Re: dishwasher freshners
Make sure they hang it in the centre of the top basket so you get lots of “poor cleaning on the top basket” calls 😉
Re: Silliest Mistake?
I have done worse on a Hotpoint top loader…replaced power unit, all done cabinet back on, tested all ok, sounded a bit quiet but what the heck…wrote out bill, went to find customer to pay and tripped over the inner drum still sitting on the the floor where I left it.
