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kwatt
KeymasterRe: PCB type thermostat compatibility ?
That won’t work without extensive modification and siting the phial exactly right.
K.
kwatt
KeymasterRe: Haier washer dryer foaming at the mouth
A read through these should help you and/or customers:
http://www.ukwhitegoods.co.uk/help/fix- … ap-drawers
http://www.ukwhitegoods.co.uk/help/fix- … -machines/
K.
kwatt
KeymasterRe: AEG Fridge: Condensation in veg drawer
What’s in the area?
If it’s fresh produce then it’s probably condensation due to that.
Mild freezing or frost on produce in low temp zones is not especially unusual as it will be set at 0?C-+2?C usually so it’s very close to freezing point.
Also keep in mind that the new machine is probably a lot better sealed etc than the old one so it may be less forgiving in some ways.
K.
kwatt
KeymasterRe: Need some help /advice please
Genuine: http://shop.ukwhitegoods.co.uk/144971-bosch-drain-pump
Compatible: http://shop.ukwhitegoods.co.uk/washing- … -pump-7650
Base Only:
Two compatibles as follows:
http://shop.ukwhitegoods.co.uk/qpmp230- … drain-pump
http://shop.ukwhitegoods.co.uk/pmp230-t … drain-pump
You cannot get the genuine pump any other way than the first link, all others will be compatibles only.
K.
kwatt
KeymasterRe: Oven keeps dying
You’ll need to give us make and model to be able to help.
K.
kwatt
KeymasterRe: Beko WM5100w drum & bearings
Are you sure of that model number as nothing comes up for it at all, even on Beko’s tech system?
K.
kwatt
Keymasterkwatt
KeymasterRe: New Fridge Freezer Miele Worth it?
Ditch the Miele badge and just buy the same machine under the Liebherr brand name.
Cheaper, just as good given it’s the same thing and trust me on this, when it comes to the point where you need spare parts or help with almost anything you’ll thank me and Bryan for the advice.
After having to tell a customer it’d cost them £134 for a door handle on a Miele branded one a few days ago should illustrate the point. The Liebherr one was a repair kit for £20 odds or a full handle for £60.
K.
kwatt
KeymasterRe: Bush Fridge Freezer Internal Bottle Shelf
Have a read of this…
http://www.ukwhitegoods.co.uk/help/abou … appliances
Then you’ll likely work out what the chances are. 🙁
K.
kwatt
KeymasterRe: New Fridge Freezer Miele Worth it?
Oh good God yes, Liebherr is light years better than Samsung!
Or most others.
K.
kwatt
KeymasterRe: Hotpoint RFAA52S (new) noisy
Pretty much yes, that sounds about right.
K.
kwatt
KeymasterRe: Important Changes To Engineer Search
Been a while…
Over the weekend we will be making a few little changes.
Okay, I lied. It’s a heap of changes to the engineer search. It will be, probably, the largest alteration we’ve made since it moved from the old phpNuke version circa 2010 to the current one.
And, it’s way cool if you ask me but there again, I am somewhat biased.
This is just a heads up on it and a bit of a prelude for WTA members as there’s a staged rollout on the more advanced stuff you’ll be able to do with it.
First off the mods, if they want, can get access to this first. Sorry but, that’s only fair and proper as the mods are hugely respected and all that.
Next and almost immediately after that it’ll get opened up to WTA members and, with good reason that will become apparent in time.
After we’ve worked through that then it’ll get opened up to everyone else.
The reason we need to do it that way is because we need to create a few things, logins etc, for each account so, we don’t want deluged and you lot moaning at us over it. Plus, it’s fair to do it that way.
I guess you’re probably wondering why you should even care.
Okay so the new system will allow you to login to a portal in much the same way as any you’re familiar with and to adjust, tinker and tweak stuff for yourself. We did try that before but, it was a bit clunky I’ll admit, functional sure but, not the greatest. This is a lot better!
It will allow you to see what enquiries you’ve had through the system, with historical data.
It will allow you to see missed calls in your region and, from the info you can see why that is.
If you use Rapport, any enquiries can be logged right onto your dashboard, click it, book it, done.
Soon enough you’ll have access to a bit of code you can drop into your website that allows customers visiting your own website to essentially use that same process and system to log a call straight to you right off your website, no programming needed at all.
And, again if you’re using Rapport, those enquiries will be logged straight onto your system.
I need to rewrite an awful lot about this over the coming days/weeks so bear with us please as we get to grips with it all as it’s a huge change from an IT point of view and, that’s in large part the reason for the staged rollout.
Should be fun though and you’ll see why it’s limited to WTA for a while soon enough. Once you see what we’re up to it’ll all make complete sense.
It’ll make even more sense once we have the mobile side of things a bit more sorted. 😉
Stay tuned…
K.
kwatt
KeymasterRe: Bosch Classix internal leak
To be candid, it could be anything that was leaking in the base.
A lot of the guys turn them upside down to get to the base, others say that’s a bad thing but irrespective, to find the leak you’ll need to get into it.
K.
kwatt
KeymasterRe: Extended guarantee schemes – your thoughts?
Yup and, that’s the problem with insurance in large part just now, it could go anywhere, you’re not guaranteed the work back unless you sell significant volumes.
We dropped it some years ago due to lack of interest. There just wasn’t enough people onboard with it to make it viable.
There may be some things that may make it attractive once more in the offing but, how far out it is I really don’t know.
K.
kwatt
KeymasterRe: Lamona oven gas smell
That’s not stuff that someone without gas experience should be messing with, could be extremely dangerous.
K.
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