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99.9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure it’ll be as Martin said – Impellor jug . Does it get into a constant fill/drain/fill/drain cycle from start ?
To replace , you’ll need LHS panel off to remove fill hose from matrix and then popping out the fill valve from the back to feed out the hose/impellor jug .It is a Siemens –
BSH part numbers
cover – 647309 approx £4+vat
lamp assy – 420775 approx £13+vatHope this helps
I think this is a Smeg built model. The main problem i’ve had with them causing E06 is the end of the pressure hose blocked where its connected to the drum. Its a pig to get too and i’ve always managed to clear it by taking the hose off the pressure switch andclearing it from that end with either hot or forced water .
This is the F:21 fault and will often lock the machine out . Its designed to stop the carbon brushes wearing down too much and thus preventing commutator damage.
You have to enter the test programme to clear the fault code and get the machine working again….
Appliances with displays will be F:21
Appliances without display will be top middle and bottom spin speed LED’s
in that case , can you locate the switch around the door frame that switches the interior light off when the door closes ? it may be that the door has ‘dropped’ and isn’t shutting this switch off.
Is there a little red switch on the side of the light housing ? Switch this so the red section is hidden. Its a ‘winter’ switch and should only be used if the FF is in a cold location.
What do you mean by ‘cutting’ out ? Does the display go blank or does it just stop with lights flashing ?
ER18 is EEPROM failed initialisation.
To sort this out :-
Enter test mode
press the clock button
press 90W
press the memory button
press 1000w
press the start buttonNow turn the programme selector 5 positions to the right – EEPROM should display
Press START – EEPROMWhen its finished it should show EEPROM oo and then the EEPROM should be initialised.
Once this is done , check the customers manual to set language etc
That pressure chamber is the wrong one. you need a 497570.
It certainly sounds like a blockage in the pressure chamber/ribbed fill hose .
Once the matrix fills up and overflows into the pressure chamber , the microswitch arm should pop out and then this dumps the rest of the water from the matrix into the sump. The circulating motor should kick in after the approx the top 6 – 8 inches of water has left the matrix.
F37 is an NTC fault……is the machine in an outbuilding ? Maybe sited somewhere very cold ?
If it is , ask the customer to pour about a litre of warm water into the drum , leave for 30 seconds and then try it . It may be that the NTC has gone out of range .
If not , then you should be looking at he heater element and NTC.
HTH
F21 is not due to cold weather . F21 is normally a motor fault or an electrical spike that has ‘confused’ the control PCB .
Your ENr ( model number ) should be on a sticker on the inside of the door or on the pump access cover and should start with a W .
Post up the full ENr and we can be a bit more specific .
Geoff , If you have a search , there are lots of posts on here about F21 error. You have to enter test mode to clear it.
Selector dial to the off position
Selector dial to the 6 o’clock position
Hold down the speed select button
turn selector switch 1 turn clockwise and release the spin speed button after 3 – 5 secs.
This enters test mode.
Now return selector switch to the off position and the fault should clear.Have you checked the pressure chamber and ribbed fill hose for blockages ? you will need to watch the machine fill with the LHS side off.
My guess is that they’re blocked and causing a ‘back-up’ of water to operate the red float / flood protection microswitch therefore operating the pump on and off .
Very common problem that also causes low water levels as the water going into the appliance is getting pumped out.
First off , have you checked the 2 fuses on the power board ? I’d also check the support that the door switches are on to make sure it hasn’t moved backwards as it is adjustable and they do have a habit of slipping backwards. The switches might be working but if the support is too far back , they may not be making.
