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Re: hotpoint dryer
Replace the heater complete with stats & you should find that will cure it……DON’T ASK ME WHY!
But it works!
by the way stats should be 1703200 for this one 😀
Re: Zanussi WJD1667W drier issues.
Flyman wrote:Orange wires snapped on the sensor stuck in the hose from the bottom of condensor duct to tub. Normally shows as the dryer counts down every 30 seconds instead of every minute. 🙂
SPOT ON!
I have had two of these with identical faults 7 BOTH were the broken orange wire from base of machine to the sensor in the hose.
If you tip the machine back you can reach it from underneath 😀
Re: creda concept halogen cooker 48345
Paul,
The only thing that operates when you open the door is the fan motor isn’t it?…..that is operated by the door switch, which you have checked.
SO I would look at the fan motor and/or wiring I agree that it is unlikely to be the switch itself although a badly insulated wire could be the cause?
❓
Re: Electrolux EWX14440W washer dryer – stopping mid cycle
leavemetogetonwithit wrote:If the dryer element (or wash element) or possibly motor, is below 40 Megohms insulation resistance ……. I’m getting tired of repeating this….
could we set up a sticky?
Mike.Hey!
Sorry if you are getting tired of repeating this, but THANKS for repeating it!The search facility still baffles me on this site 😳 but I still love the fact that we are all happy to share info.
I will report back & Thanks guys for your help, it IS appreciated.
😀
Re: Whirlpool AWOE8758 – F13 Error code
My customer decided to re[place machine rather than risk possible pcb fault 😥
Thanks for the reply though …..good for further calls
Re: Hotpoint CDT 00
Had one doing the same a while back….fitted new pump & it cured the fault. Am I right in thinking there was a new design pump for this one?
Re: Parts only guaranteed for 90 days !!!
EFS wrote:I put a large mark up on fan elements which covers the cost of replacing the odd dud one.
The next Neff element job I get I will ask the customer the customer to buy it direct and I will charge for fitting then if it fails not my problem.
Steve
Steve,
What an incredibly simple & yet brilliant idea!…I can’t believe I didn’t think of this myself.
I have tried charging extra for elements – but it really doesn’t cover cost of time/hassle of going back.
I will now adopt your policy AND increase my labour charge slightly for these ovens just to regain my profit on the element!
Re: Parts only guaranteed for 90 days !!!
allan73 wrote:Fan oven elements are the only thing I’ve ever been called back to, only give 6 months on them now (used to be 12 ).
I give twelve months on everything EXCEPT neff elements! They get 90 days.
Re: Hardware key
You don’t need a hardware key to see if it’s been overloaded! Just ask the customer what weight she puts in when washing anything other than cottons!
She won’t know ‘cos they don’t read the instructions! and that statement is more reliable than the whole of her machine 😳
Re: Customer Database
You make the same choice with something as simple as an electric screwdriver. Is the time you spend taking out all the screws from the back of a machine by hand worth more or less than the cost of the screwdriver? Short answer is that, yes, it is invariably worth paying for the screwdriver. Or even whatever other tool you happen to name and some are even required just to do what you have to do, so you nee it just to earn.
You must always consider a compromise though……which is why I settled for a YANKEE screwdriver 😆
Re: Hardware key
johnnyj wrote:You can bring up the staiistics detailing any fault codes detected, what programe the customer has used also shows if she is guilty of washing out of balance loads etc its handy to prove to the customer its her loading that is the problem.
And just by pointing out the badge on the front, you can point out that it was,in fact, also her fault for buying such a pile of sh*t in the first place!
Don’t you just LOVE good aftersales! :rotfl:
Re: Parts only guaranteed for 90 days !!!
burns wrote:Cooker elements (as per previous threads) lucky to get out of the door.
I am considering a cheque in the bank and cleared warranty 😆
Before the backlash, only joking but on a serious note we need to be supplied with decent quality and free from defect spares to uphold any form of warranty and reputation. Sadly this doesnt always happen. When a manufacturer has for instance a badly designed part or known defect it doesnt always take the proper route and remove / scrap that part it will simply introduce that laler replacement and roll it out. How many boards have been replaced to find the new ones totally varnished and protected to stop moisture etc, Known fault?Cheque/cleared….good point! :rotfl:
The reason I mentioned this was because I had a neff element that went after 4 months Having not written down a guarantee – the customer wanted a free replacement.
I have had SOO many of these go quickly both genuine & pattern so I thought I would check with Neff on there policy…..they said it would be replaced FOC for the first year.
My point about the court scenario is had I decided not to replace the element & customer took me to court & quoted Neff policy…I would lose the case SO should I just offer 12 months and charge to suit?
Re: WMA 31 bearings and spider
Madmac wrote:
JOHN CLARKE wrote:
be careful you don’t break your torx bit in situ though.Dont get yer Torx T30 bits from Halfords either :lesson: a more useless item i’ve yet to see.. very moderate pressure sees ’em snapping like a bloody twig! 😕
ALWAYS buy halfords profesional….if the torx breaks you just get a free replacement! :lesson:
It may help if you hit the screw heads with a punch (Not a fist) I give them a very good wack with a lump hammer and a punch with an end about the same dia as the screw.
I have never failed to remove a wma shaft screw using this method although I did go through a few drills before someone showed me!
You will wonder why you ever bought your drills and blowtorch :violent:
