[Twoten]

Just to update.
I transpired this model had a modified dispenser to tub hose that has less of a bend in it.
Replacing this solved the problem.

[Twoten]

electrofix wrote:yes did some digging and found that spring part no 49022472
cant you reform the end of the spring and refit ?
Dave

Thanks for looking into this Dave.
The original spring went under guarantee. Hoover went out to it but could get the appliance out of the housing because the cable was too short.
The spring is fairly heavy duty, I think it would be difficult to reform and if shortened, will over stretch it when pulled taut. The side that hasn’t broken loks like it’s overstretched
If I can’t get a replacement it might be the only option though. Maybe reforming it and adding a metal hook to extend it might work.

[Twoten]

electrofix wrote:cant see the spring but i may be looking in wrong place
sent you a pdf
Dave

Thanks Dave, The spring on this is located behind the small removable panel on either side (No. 207).
The only thing that looks like it is slightly above the hinges 181a & 182a, but looking at the images on connect that relate to these hinge part numbers, the spring isn’t included.
The closest I’ve managed to find is searching for the spring and removing the ‘TX’ from the model in the search which gives me this https://connections.connect-distribution.co.uk/cv6/product.pl?pid=3716260.

[Twoten]

Another thing to check is the pump impellor. I’ve had a couple of these were the front of the impellor comes away from the back so when the pump runs it doesn’t pump the water. It’s not easy to see from the pump inlet. I’ve only found it because I thought there was a blockage inside the pump and when I’ve opened it the impeller has fallen apart.
If it is this, it’s a new heat pump.

[Twoten]

I think this is a vent hose.
Once the tank is fitted on the sump and secured to the frame the hose clips the back right hand corner.
Circled in the image. It doesn’t actually attach to anything.

[Twoten]

kwatt wrote:Nope, sadly F&P are at the same game as Miele and others and won’t share any info with anyone. Nightmare stuff.

K.

Thanks anyway, I’ve emailed F&P to see if I can get any more information.

[Twoten]

electrofix wrote:opened mine and it does not have those plugs in that area
wiring diagram does seem to show a joint and another one on the Aqua control
Dave

The ‘Aqua Control’ is the float switch in the base. The wiring diagram doesn’t indicate if there would be a connector with jumpers on it.
I’m wondering if several machines have the same wiring loom fitted and the jumper would be removed/fitted depending on whether it has the Aqua Control.

Thanks for checking your machine, It doesn’t look like it has the plug in question.

I’m tempted to link the plug out to get the neutral to the PCB but without knowing if there’s any other link on the second plug I’m reluctant.

[Twoten]

Hollytree_Technical wrote:I had a think about it and I am sure that you are right, there should be a connector with a short white wire link between the two outside pins at that location, I have never had one come off or go missing so assuming that it has not fallen off inside the machine and it isn’t tied to a harness or pipe etc in that area then I would have to assume that someone has been meddling.
Jem

Thanks Jem,
I’ve never had one come off and considering how tight the connector for the dryer element is I doubt it had just fallen off. I looked in the back of the machine and the base in case it had dropped down but I couldn’t find it. I asked the tenant and the agent if anyone else had looked at the machine before me but they both deny it.
I could just link it out but I don’t know if something should also be connected to the second plug.
It’s odd that I can’t find any reference to it in the wiring diagrams and tech info I have, but the tech info covers so many other machines I’m not {e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure this model is covered.

electrofix wrote:“I would have to assume that someone has been meddling.”
that was my thought as well as it cant disappear
have got a dead integrated zann washer dryer in the van. may not be the same but will look before i scrap out of interest
Dave

Thanks Dave,
That would be appreciated.

[Twoten]

electrofix wrote:well unless someone has been playing and removed a part i cant see it
if you look carefully at the display and it lights up with no figures disconnect the dryer element and try it then. had a few go blank with faulty TD elements
also as above take a lead with you and you can power board direct as a test
Dave

The dryer element had an insulation fault so disconnected it to eliminate that as the potential fault.
I’ll go back and give connecting the board up direct a go.
Thanks for your help.

[Twoten]

electrofix wrote:if you carefully look at the display. does it light up ?

a lot of these unit have a yellow background on the display and if it lights up you have to look carefully if it has a display
wiring shows direct connection to main connector behind the knob. double check your wiring continuity between plug and board rear
if you want to double check rig up a lead with 3a fuse and 2 spade connector and power up board direct
insulate one of them so they dont touch
Dave

This machine does have a display. None of the lights come on, the display appeared to remain blank but I will have to go back and take a closer look.
As the machine appeared dead, I checked for power coming out of the interference suppressor (2 X grey) then traced the wires back expecting them to go to the PCB. I found the neutral went to the plug/connector shown in the picture which, as can be seen, isn’t plugged into anything so, goes no further. I vaguely recollect seeing a plug with a grey wire loop in this area on other Electrolux machines and wondered if this is missing but, couldn’t find anything in the back or base of the machine.

[Twoten]

electrofix wrote:if its not hot enough it would more likley drop moisture after the condensor ( assume you have checked for airflow both ways through the condenser )

if the air is hot it will carry the moisture on through the heater and back into the drum. Also if the condenser is working properly the heat of the air will dry out any moisture in the heat duct

Dave

The condenser was flushed out in both directions, All vent ducts were clear.

[Twoten]

murv wrote:Could it be when the customer is using the time delay option? The heater are gets pretty wet with washing left in the drum.

Murv…

Good point, I will check.

[Twoten]

electrofix wrote:i assume when its running the temp inside is high enough

Dave

I’ve not considered that, would it cause this issue?.
If not hot enough, would it generate enough steam and would the condenser not be cool enough to condense the moisture preventing the condensation in the heater area?
What should I expect the operating temperature to be and where would it be tested?

[Twoten]

electrofix wrote:is it anywhere where there is a draft that could cool the rear panel and cause it ?

are they using half heat ?

Dave

No, I don’t think so.
As far as I am aware the machines have been in the same position for some time. Also, the problem first occurred a couple of months ago when the weather was quite hot.

[Twoten]

This is a rented property and the tenant doesn’t take care of things but I can’t fathom a reason for this failing other than manufacturing fault.
This machine is only used by a single person so not as if it’s getting excessive use (unless she’s taking washing in).
If it’s a manufacturing fault I’m surprised it’s not already known about.

[Author]

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