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captaincaveman1
ParticipantRe: Zanussi ZX97/5Si
You carnt replace the door seal you have to replace the entire door and what you describe as the electrical intake box is in fact the main pcb it could be that the bulb/bulb socket has blown the relay on the pcb.
December 10, 2013 at 7:24 am in reply to: Howdens HJA8630 (beko) DW still not heating…MEGA Saga #405688captaincaveman1
ParticipantRe: Howdens HJA8630 (beko) DW still not heating…MEGA Saga
Possible wiring break at the elbow at the bottom of the door?
December 6, 2013 at 6:58 am in reply to: Beko Frost Free Fridge Freezer gets colder and colder! #405835captaincaveman1
ParticipantRe: Beko Frost Free Fridge Freezer gets colder and colder!
Not often the ntc fails on these but the main pcb located at the back top left (looking from the back) can fail these are only around £15-£20 so maybe worth a punt but it could also be a system fault which is causing it to run continually and without looking at it I couldn’t direct you any further.
captaincaveman1
ParticipantRe: Zanussi Tumble Dryer
If the container is on the bottom then it has no pump. you need to check that the tank valve on both the tank itself and on the connecting piece on the bottom are not blocked with fluff . depending on the age the older dryer’s had a polystyrene float which expands and then sticks the later one’s changed to a plastic float to over come this problem.
captaincaveman1
ParticipantRe: WHO SOLD YOU THIS THEN?
It’s so often down to the customer or the installation and they often will not be told over the phone I had two yesterday a brand new Beko washer stuck on program on first use the office told me they had checked their installation when I got there I got the same story and was told by the guy I “I think it’s the circuit board” turned out to be the sink spigot capped off, fitted on the hot water supply and internal packing left in so they couldn’t of got it more wrong if they tried. The other call was to waste an hour on a brand new cooker having to do a full temp test all because the customer just wasn’t used to the ruddy thing.
December 1, 2013 at 7:25 pm in reply to: Smugged up or getting one over on obnoxious customers #405089captaincaveman1
ParticipantRe: Smugged up or getting one over on obnoxious customers
Had a customer call me to a brand new Zanussi washing machine about two month’s ago that wouldn’t drain on first use!!. I walk into the kitchen to find they had Broken the door open and so had damaged the door, cabinet and door switch and when I saw it I asked what had they done and the guy started shouting and asking how the f**king ell was I meant to get my clothes out and to stop talking s**t to him and too just f**king sort it out now and that Zanussi are f**king shit. I asked him who had installed it and it was a friend who f**king know’s what he’s doing. Normally I wouldn’t stick around for a customer who was so aggressive but I knew it was going to be the sink spigot capped off and sure enough it was !!!! I showed him and his attitude changed in an instant I then told him the damage wasn’t covered on the g’tee for what he’d done and that he’d now also invalidated any g’tee on the machine and good luck getting it repaired and left the house very smug 8)
captaincaveman1
ParticipantRe: Whats the most annoying thing customers do?
Last week went to a customer knocked at the door no answer then knocked on the window no answer and I stood there for A few min’s in case they were elderly so then I went and sat back in the van and phoned the office to inform them and a few minutes later a woman come’s storming up to the van I’ve had my door open all this time whilst you’ve been talking to your mate’s on your phone and so it carried on In the end I had to raise my voice as I will not put up with any form of verbal abuse from anyone she then said right your not fixing my appliance as I’m off out now (as if that was meant to inconvenience me 😆 ) and so she got in her car and drove off !!. Luckily all this happened whilst I was on loud speaker To the office as the next day she tried to make a complaint about me but the office backed me to the hilt and told her they had heard everything 8) 8)
captaincaveman1
ParticipantRe: Zanussi ZWD1471S "ERR" Code
A first for everything then never heard of that just make sure they hand you the old board when they have finished !!!
captaincaveman1
ParticipantRe: 8996619267611 Oven Cooling Fan Control
Off the top of my head you already have a blue wire that’s fitted at the very back of the selector switch well one the white wire’s fits directly on the opposite side of the switch at the back the other one go’s to the timer
captaincaveman1
ParticipantRe: Zanussi ZWD1471S "ERR" Code
Nope it can only be what I’ve already said if it was the door you would get E40 I would suggest taking the fascia apart and cleaning every facet.
captaincaveman1
ParticipantRe: Zanussi ZWD1471S "ERR" Code
ERR is not an error code but it’s to indicate to the user they have made an error this usually come’s up if two button’s are pressed in at the same time so firstly check that no buttons are sticking in usually the one’s you never use. It will also appear if you try to select an option that you carn’t use on the cycle you’ve selected.
captaincaveman1
ParticipantRe: electrolux elements
I got the part number slightly wrong its 3116448006 :boops:
captaincaveman1
ParticipantRe: electrolux elements
The 4001 element is the long tag version you need the 3116478006 one and yes I once made the mistake myself 😳
captaincaveman1
ParticipantRe: beko cda543f fridge freezer intermittent fault
I think you’ve got it right with the main board.
captaincaveman1
ParticipantRe: industry kpi standards ?
You carn’t fix a design fault or cheap build though 🙁
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