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Re: Unpaid customer invoices
Tony,
It hurts at first doesn’t it? To think someone who entrusted you to fix it, then would knowingly intend never to pay for the job in the first place 👿
We have ALL suffered that loss many times, a hazard of the business I’m afraid and little we can do to get over it except…….
…..The only way to positively counteract that from becoming an issue is to first ensure you have ALL possible means of getting money off them in the first place :tup: . If they pay by cheque INSIST on a bankers card guarantee, NO CARD, NO DO JOB. If that card is UNDER the price limit of the bill, then get them to write 2 or more cheques within their card limit value.
So very often we are invited into ‘customers’ homes and without thinking, get stuck in and fix the machine without first sussing out the situation we have walked into. Look out for DODGY signs around you 😉 Flats and bedsits are a definate caution. Pubs and clubs where the caretaker lets you in. Even big posh houses where the gardener has the key are all places to insist on the dosh up front.
Assurances like… “I know where you live and will drop the money round this afternoon!”….”Sorry mate, don’t have a Bankers Card but the money will be alright, I just got paid!”…”Oh I didn’t realise you needed the money now, can’t you send a bill?”….”Damn, must have left my credit card back at the office!…”Pop back later today when my husband gets home from work!”….”Please send in your bill and our accountant will deal with it!”……..BULLS***T!
Your local Small Claims Court will at least be on your side and issue a ‘Summons’ in your favour no doubt. It will cost you £25 for the privilege of knowing that and your ‘customer’ has had their ‘credit reference’ buggered but that doesn’t mean you will get your money at all, so little point 🙁
So, my advice based on the same sad experiences as you is to check the job out, and BEFORE you FIX the machine. Point out your recommendations as to the likely cost to fix (without giving away the specific fault 😉 ) and then find out first HOW they are going to pay. Remembering not to be too specific as to what the fault is otherwise they will say NO THANKS and fix it themselves for FREE!!!
Martin
P.S. The golden rule is : – IF YOU CAN’T AFFORD TO LOSE IT…THEN CHOOSE IT!!!! Plus always place the ‘Genuine Folding Money into YOUR wallet with Her Majestys Face smiling at you.
:lol2:0wlo@death64.freeserve.co wrote:We have error signal F-02 showing. Any advice what this means?
Owen,
It usually indicates that the Motor and/or Tacho Generator (the coil & magnet unit on the back of the motor) are at fault. So you got trouble with that one I’m afraid 🙁
Martin
Re: bosch sgs5312 poor wash pressure
Joe,
When the water starts to flow through the Pressure Switch/Float Switch Unit and into the tank it usually does come in quite quickly or at least should do. Then as the machine continues to fill the main circulation pump should start and water circulate through the spray arms in the tank. Thus the water level in the Pressure Unit lowers and the machine continues to fill until the Pressure switch (the white Button pops out) operates the microswitch to shut off the fill valve.
Now, if however the float activates the red lever arm microswitch too quickly it will turn on the drain pump as a flood safety protection. This always indicates that the clear plastic pipe from that unit into the tank is blocked or at least restricted in some way. Or indeed that float chamber is silted up and operates irratically. A closer inspection in this area is called for I reckon 😉
Also one final point that is worth noting, and I have come across this before (when someones done a DIY fix wrongly and called me in to sort it) you must ensure you connect the microswitch plugs on the correct microswitch. They can easily be swapped around or even fitted upside down 🙁
Martin
Re: SatNav
Not got a Sat Nav system as yet (maybe Santa will bring me one 😯 ) but a friend of mine bought one recently (Tom Tom unit I believe…them Red Injuns are everywhere 😆 ) Halfords fitted it for him and he proudly tested it for the first time on his way home. Apparently he set in his ‘destination postcode’ and requested the ‘shortest route’……
….his route home under instruction from this femail voice was going well and true until the ‘voice’ told him to turn ‘next right’ down an unmade lane (which runs parallel with the main road he should be on) at the end of the lane was a deep ford only suitable for ‘Duck Tours’ amphibious vehicles and blokes that carry inflatable dingys in the boot 🙁
Needless to say he ignored her advice and took the main road, only to be ‘re-routed’ in error by the voice into a cul de sac. His frustration got the better of him and he switched it off. I think he is going back to Halfords next week to have her surgically removed from the dashboard :rotfl:
Martin
Re: Fridge freezer noisy
NJ,
I don’t think you need be to concerned over the ‘transit issue’ your fridge has undergone. The fact that you turned it on somewhat prematurely before realising your mistake, then allowing a good time for it to ‘settle’ should be caution enough 😉 Therefore I think your fridge should have settled down by now after 5 days or more. Its temperature control setting should have remained stable (especially if is an Electronic Control model) Running times can vary due to many differing factors, loading, amount of times door is opened, ambient room temperature and location the main ones.
I would suggest the only possible course of action for you now to take is to call in the manufacturers service department and get them to check it out for piece of mind. 🙂
Martin
Re: AEG oko-lavamaty 88730 washing machine error codes
Peej,
It usually means that the ‘Flood Protection Device’ has been activated and the noise you may be refering to is the alarm sound (buzzer) in the Control Panel warning you of this. 🙁
It’s likely there is an internal leak causing the device to trip OR that the pump is at fault in some way. Both can give the same Error Code C3 and I would advise you to unplug the machine then carry out an inspection of the Pump/Filter Unit to see if it is blocked or restricted 😉
Your Instruction Booklet will explain further 🙂
Martin
Re: Zanussi DW905 powerswitch
Anonymous wrote:I think i need a switch for a zanussi timesave dw905, the switch was really hard to press but now has completely failed and no power light is visible, i presume the switch is faulty as i have checked the fuse 😕
The switch you need is Part No: 1520646025 and may well be available via our “Shop@”, if not send an email to dave_conway@btconnect.com as I am sure he can sort you out with one at a modest cost 😉
Martin
Re: broken refridgerator hinge
Peter,
It is likely that the fridge is also a Hygena/Diplomat and the model number should be located in tha vacinity of the ‘Salad drawer’ 😉
Once you give us the number we should hopefully assist further with the replacement part you need?
Martin
Penguin45 wrote:Point is Martin, it’s pretty apparent you don’t agree with the suggested course of action
When Kevin first came up with the proposal, yes indeed I was very much in favour of the idea as you well know. Our meeting at Sibson set out the basics, then off we went to chew over the idea. I then looked into Mr Dixon’s book and pointed out to the group its significance especially as Kevin emphasised the need to produce a publication explaining the ‘basics’ of any machines function. I merely attempted to point out that Mr Dixon has got that all covered that’s all.
At that point I felt unclear as to “where to we go from here?” sort of thing 😕 Ken mentioned there’s a gap in the Cooker and Fridge department, fine lets go there then 🙂 By all means let us create a set of reference manuals that assumes the reader knows all the basics and just wants to have clues set up for speedier diagnostics and quick fix analysis, a great idea. I can give you guys reams and reams of that stuff if that’s what is required. 😛
Penguin45 wrote: and we are supposed to try and do this by consencus…
The perfect ideal for an important project such as this of course. All in agreement and away we go, but please lets just lay down some ground rules first though eh? A huge time consuming task such as this needs to straighten out these first to get that consensus 😉
It’s going to take hundreds and hundreds of hours to put this together. Building piece by piece snippets of information, checking and double checking, passing copies to and fro for approval between ourselves, an enormous undertaking 😯
Penguin45 wrote: you are the stumbling bock on this one at present.
Really? surely not Chris 😳 I’m just a load mouthed Yorkshireman you can easily step over, anytime :lol2:
Martin
Re: R U Ready
Ooooops deary….almost a week gone by and I guess my last post must have killed this thread stone dead 😯
My intention was to inspire further discussion not kill it, sorry Kevin 😳
Martin
Re: Hoover Performa WA110-001 Washer Dryer
Taking the drum out on this beast is no mean feat really. If you’re sure the bearings are fine (best stick a couple of wet bath towels in and run on fast spin to be sure 😉 )
…..Then the only other light I could shed on this problem might be gunge coming from the dryer ducting, especially if the customer only uses the dryer ‘occasionally’? Check and clean the ducting, door boot entry point and have a look at the blower fan unit too!
Martin
Re: Hotpoint WM Series Armatures OBSOLETE!
TECHBOIS wrote:We still have good stocks of all the Genuine armatures:
That’s good news for many 😀 but sad for little old me 😥
Because as an account holder with your company, I cannot order through your website 🙁 (or rather that after I log in and stick goodies in ‘my basket’ it then cannot ‘process my order’ so I gave up trying). Your IT guy reckons your system doesn’t like my Windows XP/ Broadband, bells and whistles system for some strange reason….hey ho!
Martin
Re: hotpoint dc26 dishwasher
Dave_Conway wrote:Holding two of the buttons (not sure which two though 😕 ) will reset the PCB.
That’s the 2nd(Normal 65) and 4th(Quick35) Buttons press together for 3 seconds to reset 😉
As Dave suggests, go for the Pressure switch Unit first, the hose to the tank then check the heater (In that order really) :tup:
Fingers crossed eh?
Martin
